I'm attaching the prior conversation below, @Kate :
On Mon, Mar 30, 2015 at 4:58 PM
remove the banner image from the shop page. https://www.dropbox.com/s/kuk94sv88mfvn8i/Screenshot%202015-03-30%2017.53.45.png?dl=0
there can be only 1 banner.
and, please, do use the forums! or at least email to firstname.lastname@example.org which I receive in the same inbox, except it also send to forums.
On Tue, Mar 31, 2015 at 3:33 PM
Yeah it would have been easier for me to just have fixed it by clicking on the button from the image I sent you, like I did now. I was trying to show you where it was in case you need to do anything else again in the future.